If ADP determines that you are not eligible you should contact your authorizer for further details. If more information regarding your eligibility is available your authorizer will provide this to the Program directly. If you remain ineligible, you can work with your authorizer to determine if you should appeal the Program’s decision. In order to appeal, you must write to the Program via mail, e-mail, or fax. The appeal must contain the following information:
- your name;
- your contact information;
- your Health card number;
- the decision being appealed;
- why the decision is being appealed; and
- other supporting documentation for the Program to review
Once the Program has reached a decision, the Program will notify you in writing of the results.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What happens next?” tab_id=”1611921000873-698736e7-5b60″][vc_column_text]It should take no more than eight weeks from receipt of a properly completed form for ADP to review your application. If ADP is unable to approve funding you will be notified directly by mail. If funding is approved, ADP will notify your vendor and authorizer. They will then contact you directly to proceed with equipment delivery and follow-up.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What if I purchase my equipment before I receive ADP approval?” tab_id=”1611921217429-eee96acc-7095″][vc_column_text]ADP will only pay the amount approved after the date of approval. If you ask your vendor to order your equipment before ADP approves funding, you will be responsible for paying the full amount to the vendor if ADP cannot approve your application.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I get my mobility equipment?” tab_id=”1611921266873-18127839-6dc5″][vc_column_text]You will choose your vendor at the time of assessment. We advise you to shop around among ADP Registered Vendors as services may vary[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I get my Power Wheelchair with Power Dynamic Tilt and/or Recline?” tab_id=”1611921330589-402aa8aa-eff0″][vc_column_text]All eligible individuals who apply for ADP funding assistance for a power wheelchair that includes power dynamic tilt and/or reclines must obtain their equipment from the Central Equipment Pool (CEP) for High Technology Wheelchairs. Requests for the addition of power dynamic tilt and/or recline to an existing power wheelchair must also go through CEP. ADP has an agreement with CEP that requires the equipment pool to provide high technology wheelchairs to ADP clients. CEP provides ADP clients throughout Ontario with high technology wheelchairs at a discounted price, quality recycled equipment, and a rebate on the client’s costs once the equipment is returned to the pool. All routine maintenance and repair costs are provided free of charge to CEP clients. All components of the system, including positioning devices, must go through CEP.
For more information call CEP at 416-757-2011 or Toll-Free at 1-800-395-6661.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Who do I call if I have problems with my equipment?” tab_id=”1611921403833-663deb18-fcfd”][vc_column_text]If you have any problems using your new equipment, please contact your authorizer and vendor and/or CEP as applicable.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does ADP pay for repairs?” tab_id=”1611921441245-dff5a487-c1e2″][vc_column_text]ADP does not pay for repairs and maintenance (CEP excepted). You own the equipment and are responsible for taking care of it.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How much money does ADP contribute?” tab_id=”1611921493858-23495d62-9189″][vc_column_text]ADP pays 75 percent of the ADP approved price. You pay 25 percent.
If you are receiving social assistance benefits under Ontario Works (OW), Ontario Disability Support Program (ODSP), or Assistance to Children with Severe Disabilities (ACSD), ADP will pay 100 percent of the ADP approved price.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does this mean that ADP will pay 100% of my costs for equipment/supplies?” tab_id=”1611921579636-2167a1c9-e809″][vc_column_text]Not necessarily. You must pay the vendor directly for any non-ADP funding options you may choose to purchase for your equipment. Be sure to ask your vendor how much of the total cost you will be responsible for.
ADP does not pay for batteries for power wheelchairs.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What if I need to replace my equipment?” tab_id=”1611921641135-1802a233-0ab7″][vc_column_text]ADP may contribute to the cost of a new mobility device if:
- Your medical condition and/or functional ability or body size has changed or
- Your old device has worn out.
The amount of the contribution will vary depending on the ADP funding you have previously received. ADP does not pay for replacement if the original equipment is lost, stolen, or damaged due to misuse. We encourage you to buy insurance to cover these situations.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What if I have more questions about ADP?” tab_id=”1611921777494-ea39e05b-05c8″][vc_column_text]Write or telephone:
Ministry of Health
Assistive devices Program
5700 Yonge Street, 7th Floor
Toronto Ontario M2M 4K5
Telephone: 416-327-8804
Toll-free: 1-800-268-6021
T.T.Y.: 416-327-4282
T.T.Y.: 1-800-387-5559
Fax: 416-327-8192
Or visit our web-site at: www.health.gov.on.ca[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_column_text]ADP Page Link : http://www.forms.ssb.gov.on.ca/mbs/ssb/forms/ssbforms.nsf/GetFileAttach/014-2196-67E~3/$File/2196-67E_Information.pdf[/vc_column_text][/vc_column][/vc_row]